| Size(cm) | XS | S | M | L | XL | XXL | XXXL |
| Back | 19-20 | 24-25 | 29-30 | 34-35 | 39-40 | 43-45 | 48-50 |
| Chest | 28-30 | 37-39 | 43-45 | 51-53 | 57-59 | 64-66 | 68-70 |
| Neck | 19-21 | 24-26 | 28-30 | 32-34 | 35-37 | 40-42 | 44-46 |
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Nickel sizes are perfect XL for my "big" 13 kg and and L for my" small"
Excellent jacket. Corresponds to the grid. Delivery very fast
Super Quality. Recommended
Perfect for a beagle
Thank You for quality products and fast delivery! All fit.
The size is appropriate as the measures indicated (XXL is perfect to my beagle) and by inside have polar fleece lining very warm. Further Tough shows and has reached a breeze. Todo a success.
It was the same size. And suuuper cool!
Jacket is good, but a taxi failed cuffs (not out we long legs!), though with fixing. My закапризничала. Given in the studio, to make the vest. Quality plaschevka + fleece lined. Светоотражение back-arm. Our p-ry: ог-52, ош-32, D. L.-40, Weight approx. Kg. MSK 3 weeks. Photo placed later, once receive from the studio)) Thank you for goods!
Great jacket! Safe and quick shipping!
All super, second. Delivery Time is very fast, two weeks. Quality like. Thanks for the quality and good work.
Куртуа very good!
Me and my собакену kurtets very much! Arrived quickly-for 12 days Tver area. Jacket with fleece, at the expense of impermeability is nothing can write, as. We have winter, and we will check it in the spring. No Cert sooo worth and high quality item! Convenient, that all have locks and sleeves, and priest, and neck can self-adjust the size of the animal. French Bulldog weight 13 kg size XXL-super straight, even more fashionable recover kilograms to 16! IN general, recommend to buy!
Raincoat liked, as in the description. Sewed. Hood would like more, in rain it puppy walking would be more pleasant. Shipping Samara region in 15 days. Thank You Very Much. Recommend.
All right. I have the same size (S) for dog 2,6 and 3,4 kg, bust is 33 and 36 cm. Came within 10dni to Poland.
Fast delivery and very good furniture product.